Time and time again, venue operators around the world are reminded that without their fans, they are nothing. Which is why it’s so important that TheStadiumBusiness Awards finds the venue that is delivering outstanding fan experience.

The Fan Experience Awards will go to the stadium, arena or major sports venue that has delivered consistently outstanding levels of service and fan experience at every stage of the customer journey.

For some inspiration… take a look at who has won previously:

In 2017 the award went to Celtic Park for their installation of rail seating. Here’s what our judges had to say: “On 16 June 2016, Celtic FC become the first club in the UK to install rail seats to enhance spectator safety for standing fans, with the first of nearly 3,000 fitted at Celtic Park. The project was the culmination of six years’ work by the pioneering club which has made clear its intention of letting fans stand again – in safety – to improve the atmosphere. The club has been listening to its fans – and has again delivered.” Check out the full winners brochure here.

Who should win this year?


It’s free to nominate, and nominations close on Friday 2 Febraury. Head over to our awards page to find out more.


What are people saying?

I had a great time and more importantly I learned a great deal. The networking alone was worth the trip but when you add the ability to come back and improve your business…well then you have a real winner

Ron Velazquez Vice President, Ticket Operations, Cleveland Cavaliers

Probably the best place to be on the planet to discuss this exciting industry that we all work in

Paul Sergeant Director, PMY Group

Your conferences are well run, well thought out, and well executed. I’ve been to many, and really appreciate the way you handle yourself. Well done.

Bart Wiley Chief Operating Officer, Seattle Sounders

it is an honour and an amazing opportunity for us being part of such an excellent group of professionals from the industry!

András Katona Head of Marketing, Liberty Stadium

We thoroughly enjoyed ourselves, which isn’t a phrase normally associated with doing events, but it was really good and we have a lot of excellent contacts to follow up on.

Carolyn Baillie Head of Marketing, Exterity