Who should win the Fan Experience Award 2018?
TheStadiumBusiness Awards are looking for the worthy winners of the Fan Experience Award 2018. Should your team be in the running?
Last year it was awarded to Celtic Park for becoming the first club in the UK to install rail seats. The project
was the culmination of six years’ work by the pioneering club which has made clear its intention of letting fans stand again – in safety – to improve the atmosphere. More in our 2017 Winners Brochure.
If your venue delivers consistently outstanding levels of service and fan experience at every stage of the customer journey, you need to tell us about it.
Nominations are free and open until 2 Feb.
The public are invited to submit nominations in the following nine open categories until submission deadline on Friday 2 February 2018.
2018 open categories
FAN EXPERIENCE AWARD
For the stadium, arena or major sports venue that has delivered consistently outstanding levels of service and fan experience at every stage of the customer journey.
VENUE OF THE YEAR AWARD
For the world’s best stadium, arena or sports venue.
From the small local club venue to the mega-capacity national sports stadium; tell us which venue deserves recognition for their outstanding performance over the past 12 months, and why. Entries should refer to specific successes and achievements of the venue in the past year
EXECUTIVE OF THE YEAR AWARD
For the sports venue leader, pioneer or visionary that has over-delivered in the past 12 months.
EVENT OF THE YEAR
For the best sports or non-sports event, guest event, concert or one-off spectacle held at a major sports venue in the last 12 months. We are looking for something out of the ordinary, something special, something that sets a future trend.
The award recognises the event’s host venue, and thus entries should reference why the venue’s management/operational team deserves sepcial recognition for their delivery.
UNSUNG HERO AWARD
For an individual (or team) that delivers consistently outstanding service to a particular stadium, arena or major sports venue… without recognition! Awarded to the quiet achiever(s), the ever-reliable ‘behind-the-scenes’ fixer(s) and the person(s) that ‘just gets on with the job’.
PRODUCT INNOVATION AWARD
Awarded for a product or service that has uniquely transformed and improved the way stadiums, arenas and sports venues do business.
Entries should state the organisation/vendor responsible for the product/service, and how the product/service has improved operations at a specific stadium/venue.
SUSTAINABILITY & COMMUNITY AWARD
To recognise achievement, success or leadership in the pursuit of sustainable and community-driven venue and event management.
SPONSORSHIP, SALES & MARKETING AWARD
Recognising the sponsorship, sales or marketing initiative which has delivered new audiences, new revenues and new partnerships
VENUE TECHNOLOGY AWARD
For the stadium, arena or major sports venue that has delivered innovative and integrated technology to transform and improve the way it operates.
2018 closed categories
OUTSTANDING ACHIEVEMENT AWARD
The Outstanding Achievement Award recognises an individual that has shown exceptional commitment, service and leadership to the stadium industry over a sustained period of time.
AWARDS TIMELINE
Here are the key dates for your diary for TheStadiumBusiness Awards 2018
To see a full breakdown of the Awards and FAQs click here.
Have any questions? Ask here.
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