These terms and conditions are in place for the security of Xperiology, their clients, their staff and the viewers of this website. Terms and Conditions of the website should be followed by all people mentioned in this paragraph.
Event Terms and Conditions for Xperiology Ltd Delegate Bookings
The following terms and conditions apply to Delegates that book onto events, seminars, training workshops and conferences delivered by any company that is part of Xperiology Ltd.
1. Non attendance
1.1 If you are unable to attend, you may send a substitute at no extra cost, provided that you notify us of the change.
1.2 If you fail to notify us of the change we will charge for an additional place.
1.3 In the event of non attendance you will be liable for the full cost of the place.
2. Cancellation charges will apply
2.1 Up until 60 days prior to the event, full refund will be offered net of credit card fees.
2.2 Within 60 days prior to the event, 100% of the booking cost will apply.
3. Payment Terms
3.1 Payment terms are stated on your invoice. Payment is required to allow entry to the event. Where payment has not been made by the time of the event the ticket will be cancelled but the full booking cost will remain due.
4.1 Xperiology may arrange for photographs and/or video footage to be taken at events and used for promotional purposes. This may include printed documents or media, editorial coverage, advertising press and use on the internet.
4.2 Delegates who do not wish for their image to be used in this manner must notify us prior to the event.
5. Data Protection
5.1 By submitting registration details, Delegates agree to allow Xperiology Ltd and companies associated with the event to contact you as required for the organisation and administration of the event.
6. Events beyond our control
6.1 If the event is cancelled due to circumstances beyond our control, the full cost of the ticket will be refunded.
6.2 However, Xperiology Ltd will not be liable for any other costs incurred by delegates.
How to treat the website and its content
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Xperiology’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
What are people saying?
You guys did a great job. Really enjoyed the programming and hospitality.
Scott Jenkins General Manager, Mercedes-Benz Stadium
The best conference I've ever attended!
Lee Zeidman President, STAPLES Center
Over the past decade you have done an incredible job to build this event. A truly international stage...
Jean Christophe Gileta President , Live Stadium
Thanks for putting on another great event. It exceeded expectations – both in terms of the quantity and quality – of conversations over the two days...
Business Development Director Sports and Entertainment, Oracle Hospitality
Another great eventy. Always nice to catch up with the industry – and get all those ideas flowing
Jacob Lauesen Director Brand Marketing & Development, F.C. København
Your conference is the industry benchmark. Any individual working in the industry has the opportunity to take away learnings for their own venue.